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Comcast Unveils Cloud Based Technology, Taking Its Xfinity Digital TV & DVR Service To The Next Level

Comcast aims to revolutionize the Digital TV experience with the Xfinity X1 Platform and X1 remote control app, which is  a cloud-enabled platform—the first of its kind in the industry.

“The X1 platform makes the TV smarter, richer and more personalized – and that’s only the beginning.  Our goal is to leverage this platform to redefine the entertainment experience for our customers,” said Marcien Jenckes, Senior VP of Video Services for Comcast.  “X1 is a giant leap forward, essentially transforming our video product from a hardware experience to a software experience, allowing us to innovate faster and more aggressively.”

The X1 platform uses the latest in IP technology, utilizing Comcast’s cloud servers to provide interactive, customized apps and social media features that will enhance the digital TV viewing experience.

Features of the X1 platform include:

  • A main screen with a user-friendly interface that enables single-click access to a visually intuitive menu of entertainment options
  • Enhanced search, instant play, and entertainment recommendations—find the shows and movies you want in seconds from TV listings, DVR recordings, and Xfinity On Demand
  • Customized apps for TV, including social networking, music, radio, sports, traffic and weather apps
  • State of the art hybrid DVR set-top box with advanced personalized TV viewing capabilities
  • Remote control with greater responsiveness and range

The Xfinity X1 remote control app complements the X1 platform, enabling digital TV subscribers to their iPhone or iPod Touch as their TV remote control. From an iPhone or iPod Touch, subscribers can:

  • Browse through the interactive program guides on their TV screen
  • Set up personalized short-cuts and favorites for the TV
  • Pause On Demand content playing on TV
  • Filter program search by genre and HD
  • Program the DVR and enable integration with social media tools and apps

“The X1 remote app unites the TV screen with customers’ mobile devices by creating an integrated experience between the customers’ swipe controls on their device and the viewing experience on the TV – they truly mirror each other,” explained Sree Kotay, Senior VP and Chief Software Architect for Comcast.  “By building this new app, we’ve made the remote control smarter and more functional…and just plain fun.”

So far, the launch of the X1 Platform and companion X1 remote app in Boston has been a resounding success. Xfinity Digital TV subscribers are enjoying the enhanced user experience and expedited content access that the X1 platform provides. Comcast should be making the X1 Platform and remote app available in other areas soon, though no time table has been set.

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**$200 Visa Prepaid Card available with XFINITY HD Premier Triple Play order to New subscribers with 2-year contract.

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Restrictions apply. Not available in all areas. Pricing and services subject to change. Taxes and other fees extra. For Personal Tech Plans: Minimum system requirements apply. One-time service and set-up fees nonrefundable. In-home visits available for additional charge. For Protection Plans: 30 day waiting period applies. Plans cover hardware failures due to defects in material or workmanship, normal wear and tear or power surges. Preexisting conditions not covered. Replacement equipment or parts may be new or refurbished with same or comparable model. There is a non-refundable service fee of $89 for repair or replacement of covered equipment. Subject to $5,000 aggregate claim limit per year for Computer Protection Plus and Triple Play Protection Plans. Call for restrictions and complete details. (c) 2014 Comcast. All rights reserved.

XFINITY VOICE UNLIMITED® & PERFORMANCE INTERNET $59.99/mo

XFINITY VOICE UNLIMITED® & PERFORMANCE INTERNET $59.99/mo.* for 12 months
XFINITY Voice & Performance Internet: Requires enrollment in EcoBill paperless billing through Comcast self-service online tool via www.comcast.com/ecobill within 30 days of Service installation. Without EcoBill enrollment or if EcoBill is cancelled during the promotional period the monthly service charge automatically increases by $5.00. Offer ends 01/31/15. Restrictions apply. Not available in all areas. Limited to new residential customers. Requires subscription to Performance Internet and XFINITY Voice - Unlimited service. Equipment, installation, taxes and fees, including regulatory recovery fees, Broadcast TV Fee (up to $3.50/mo.), Regional Sports Fee (up to $1/mo.) and other applicable charges extra, and subject to change during and after the promotion. After applicable promotional periods, or if any service is cancelled or downgraded, regular rates apply. Comcast’s current monthly service charge for XFINITY Voice - Unlimited is $44.95, Performance Internet, ranges based on area, from $44.95 to $54.95, and for upgrading from Performance to Blast! Internet service, ranges based on area, is $10.00 to $12.00 more per month (pricing subject to change). Internet service limited to a single outlet. May not be combined with other offers. Internet: Actual speeds vary and not guaranteed. Voice: $29.95 activation fee may apply. Service (including 911/emergency services) may not function after an extended power outage. Transfers of existing telephone number not always available. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2014 Comcast. All rights reserved.

XFINITY STARTER TRIPLE PLAY

XFINITY STARTER TRIPLE PLAY **$99.00/mo. for 12 months
Offer ends 01/31/14, and is limited to new residential customers. Not available in all areas. Requires subscription to the Starter XF Triple Play with Digital Starter TV, Performance Internet and XFINITY® Voice - Unlimited service. After first 12 months, monthly service charge for all three products increases to $119.99 for months 13-24. After promotional period, or if any service is cancelled or downgraded, regular rates apply. Pick a Premium offer limited to Showtime, Starz, Cinemax, and HBO. Not available to customers who previously subscribed to the selected premium. After 12 months, the regular monthly service charge for each selected Premium Channel applies. HD Technology fee and DVR Service fee is only $5.00 per month for the first 12 months, thereafter regular rates apply. Comcast’s current monthly service charges for HD Technology Fee is $9.95, DVR Service is $8.00, and for the following services, range based on area, as follows: Starter XF Triple Play, from $144.95 to $149.95, Premium Channels, from $10.95 to $19.99 each. Requires enrollment in EcoBill paperless billing through Comcast self-service online tool via www.comcast.com/ecobill within 30 days of Service installation. Without EcoBill enrollment or if EcoBill is cancelled during the promotional period the monthly service charge automatically increases by $5.00. Service limited to a single outlet. Equipment, installation, taxes and fees, including Broadcast TV Fee (currently up to $1.50/mo.) and similar program recovery fees, and the Regulatory Recovery Fee and other applicable charges (e.g., per call or international), extra. May not be combined with other offers. TV: Limited Basic service subscription required to receive other levels of service. On Demand™ selections subject to charge indicated at time of purchase. Not all programming available in all areas. Internet: Wi-Fi claim based on August 2012 study by Allion Test Labs. Actual speeds vary and are not guaranteed. Not all features, including Constant Guard® Protection Suite, are available with Macintosh systems. Voice: $29.95 activation fee may apply. Service (including 911/emergency services) may not function after an extended power outage. 30-Day Money-Back Guarantee applies to one month’s recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2013 Comcast. All rights reserved. Norton™ is a registered mark of Symantec Corporation. IDENTITY GUARD and associated logos are trademarks or federally registered trademarks of Intersections Inc.

XFINITY DIGITAL STARTER **$44.99/mo. for 12 months
Offer ends 01/31/14, and is limited to new residential customers. Not available in all areas. Limited to Digital Starter TV service. After 12 months, or if any service is cancelled or downgraded, regular rates apply. Pick a Premium offer limited to Showtime, Starz, Cinemax, and HBO. Not available to customers who previously subscribed to the selected premium. After 12 months, the regular monthly service charge for each selected Premium Channel applies. Comcast's monthly service charges range, based on area, as follows: Digital Starter TV, from $39.95 to $70.49, and Premium Channels, from $10.95 to $21.99 each. Limited to service to a single outlet. Equipment, installation, taxes, and fees, including Broadcast TV Fee (currently up to $1.50/mo.) and similar program recovery fees, extra. May not be combined with other offers. Limited Basic service subscription required to receive other levels of service. On Demand™ selections subject to charge indicated at the time of purchase. 30-Day Money-Back Guarantee applies to one month's recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2013 Comcast. All rights reserved.

XFINITY PERFORMANCE INTERNET **$39.99/mo. for 12 months
Offer ends 01/31/14, and is limited to new residential customers. Not available in all areas. Limited to Performance Internet service to a single outlet. After promotional period, or if any service is cancelled or downgraded, regular rates apply. Comcast's current monthly service charge for Performance Internet ranges from $42.95 to $64.95, and may vary depending on your area and other Comcast services subscribed to, if any. Equipment, installation, and taxes, extra. May not be combined with other offers. Wi-Fi claim based on August 2012 study by Allion Test Labs. Actual speeds vary and are not guaranteed. Not all features, including Constant Guard® Protection Suite, are available with Macintosh systems. 30-Day Money-Back Guarantee applies to one month's recurring service charge and standard installation up to $500. Call for restrictions and complete details. ©2013 Comcast. All rights reserved. Norton™ is a trademark of Symantec Corporation.